Refunds: NO refunds on made to order items. Refunds are considered on a case-by-case basis. Please e-mail email@example.com first, explaining your need for refund, to get refund approval, before sending your product back. All sales FINAL on sale or promotional items (unless damaged).
Exchanges: We only replace accessories if they are defective or damaged. If you want to exchange it for the same item, send us an e-mail at firstname.lastname@example.org letting us know to look out for the damaged/returned item (include order #) and send it back to the address below. We will ship you a new item upon arrival of the returned item.
Return address and conditions: You must return your items to the address below within 30 days from the day you received your package. Please write your order # on the outside of the package. Unfortunately, we cannot refund duties, taxes or shipping charges.
Refunds and exchanges will be processed within approximately 7 to 10 business days after we receive your return.
Moody Girl Accessories
8221 Madison St NE
Spring Lake Park, MN 55432
Return Shipping Moody Girl Accessories is not responsible for any shipping charges that may occur from a return.
You should always consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
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